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Do you have any questions? Get in touch with us.

Would you like to find out more about laws concerning residence or refugees? Would you like information on naturalisation or German citizenship? Would you like to know more about anti-discrimination laws or the right to freedom of movement for EU citizens? Or do you have general questions about the work of the Federal Government Commissioner for Migration, Refugees and Integration and the Federal Government Commissioner for Anti-Racism?

Our helpdesk is here to assist you!

Please note that we are unable to provide binding legal advice. Please contact a lawyer, notary or other persons or bodies specifically authorised to deal with such matters.

You can find detailed information on naturalisation in Germany on our website www.einbuergerung.de.

At the Visa-Navigator of the Federal Foreign Office, you can find information on the various types of visas and application options.

What we cannot do:

  • decide on asylum procedures and/or the right to remain,
  • give instructions to other authorities,
  • conduct a legal review of individual cases.  
     

What we can do for you:

  • explain administrative procedures,
  • translate "officialese",
  • explain laws and technical terms,
  • bring cases to the attention of the relevant authorities,
  • get in touch with aid organisations,
  • help volunteers with solving a problem,
  • provide information and advice on which authority is responsible for your issue.

Get in contact with us

Send us an e-Mail or give us a call: +49 30 18 527 5300

Privacy Policy

  • Your data will be collected, processed, used and stored for the sole purpose of processing your enquiry. 
  • You will find a detailed explanation of how we collect personal data when you contact us in our privacy policy
  • You may object to the storage, processing, use and disclosure of your data at any time in writing or by email to intb@bmas.bund.de.

Press Contact

If you are a journalist, please contact the Commissioner’s press office.